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Sanitary Sewer Smoke Testing
February 17, 2016
The Wastewater Division of Centerton Utilities will be conducting leak tests of the sanitary sewer system in your area by forcing smoke into the lines. This smoke will help locate places where storm and other surface waters are entering the City's sewers as well as reveal sources of sewer odors. Leak testing is part of our continuing effort to provide a safe, economical, efficient, and environmentally sound sewer system throughout Centerton.
While most residents will never see or smell the smoke, CWSD wants you to have as much information as possible about the testing. A special non-toxic smoke will be used in these leak tests. The smoke is manufactured for this purpose and, therefore, leaves no residuals or stains and has no effect on plants and animals. The smoke has a distinctive, but not unpleasant odor.
If traces of the smoke or its odor enter your house or building, it is an indication that gases and odors from the sewer also may enter. Evidence of smoke in your house during the smoke testing should be immediately reported to Centerton Utilities testing crew and to your plumber. Location, identification, and correction of the source of smoke entering your house is strongly recommended. While the Centerton Utilities will render all possible assistance, the correction of any defects in the pipes and sewer on private property is the responsibility of the owner.
Leak testing smoke may enter your house if:
Vents connected to your building's sewer pipe are inadequate, defective, or improperly installed; or
Traps under sinks, tubs, basins, showers and other drains are dry, defective, improperly installed or missing; or
Pipe, connections and seals of the wastewater drain system in and under your building are damaged, defective, has plugs missing, or are improperly installed.
This round of tests will occur Thursday, February 18. However, testing will take place several time over the next few months. The actual testing in your neighborhood may last only a few minutes. We will provide notice 24 hours before testing is scheduled in your neighborhood by leaving a door tag on your front door. When you receive this notice, we suggest that you run water into all drains to make sure the trap is full, especially those used infrequently.
If your property is not owner-occupied, we ask that you help us by forwarding this important information to anyone living or working there. If you have any questions, or desire more information, please call (479) 795-0222 during regular office hours (8 a.m. - 4:30 p.m.), or visit our Web site anytime at www.cwsdonline.com
February 10, 2016
The Centerton Fire Department has been and will be flushing fire hydrants in both the city and county. This tends to stir up sediment that has settled out over time. This sediment is made up of calcium and other mineral deposits that are naturally found in our water supply.
This sediment in the water, while esthetically unappealing, does not change the safety of the water. It is sanitized and safe for use and consumption. Sedimentation in water lines is a normal process and will settle back down, usually within 12 to 24 hours.
The fire department is required to do this flushing twice a year to make sure fire hydrants are operational in the event of a fire.
If you have further questions, please contact our office at 479-795-0222
Centerton Water Online Account Access
January 14, 2016
On Saturday January 16, 2016 your Centerton Water online account and payment system will be down from approximately 8am to 5pm for general maintenance. If you need to access your account or make a payment, please do so before this time frame. Everything should be back up and running Saturday evening.
Thank you for your patience.
Centerton Utilities Launches a New Website! Subscribe Today!
November 08, 2015
Centerton Utilities is proud to announce the launch of our new website. Our new site is PC, Mobile and Tablet friendly. Subscribe to our site and you will receive up to the minute info on Current Projects, News and Alerts delivered straight to your email inbox or via text!